Despite the quickening pace of adoption of consumer technologies, enterprise technologies are merely inching along the technology maturity curve. Many well-known enterprise applications have yet to go ‘mainstream’ or achieve the levels of adoption experienced by consumer apps. In spite of this, enterprise solutions frequently overlook the end-user in favour…

When you think of stakeholders, what comes to mind? If you answered ‘HIPPOs’ or ‘people who love acronyms’, you wouldn’t be entirely wrong! Stakeholders are usually senior-level people in organisations like function leaders, directors, and the C-Suite. Because they may be time-poor and less accessible, it can be easy to…

What is Human Lag?

Did you know that watching yourself while on a video call can actually increase the amount of processing your brain needs to do? Our brains detect dissonance when we see ourselves in the mirrored view and need to process the input. We have a limited cognitive load we can process…

In my last blog, “The Human Cost of the Digital Revolution,” we delved into the growing phenomenon of technostress — identifying five emerging stressors that define the Digital Age: Overload, Insecurity, Invasion, Complexity, and Uncertainty. While stress is an adaptive response that enables us to react quickly to potential threats…

Moving from ‘Me’ to ‘We’ Back in the heady ’90s, Wall Street’s Gordon Gecko character became the ultimate poster-boy for unbridled capitalism, spurring an influx of ambitious Gecko-wannabes into the investment world. In the 2010 sequel, Gecko wants to start over, but ultimately finds himself edging back into play —…

A Growing Infodemic In 2009, the New York Times reported on a study that found that the average American consumed around 34GB of data and information each day, representing an increase of 350% over nearly three decades. That’s the equivalent of consuming around 100,000 words every single day (about 2 books per day…

“You can see the computer age everywhere but in the productivity statistics” Nobel Laureate in Economics, Robert Solow (1987) For all of the headlines about technology’s ability to make us more productive, we seem to be working more hours — not less. And while we feel busier than ever, it’s…

I’ve been fascinated with how our relationship with technology is evolving over the past 20 years. By far the most intriguing aspect of this relationship is the power we willingly hand over to technology companies. …