Published inUX Planet·PinnedThe Human Cost of the Digital RevolutionThis article is the first in a series on unpacking Technostress and its impacts. Follow me to receive future instalments. ‘Chronic stress is the new normal’ screamed a Forbes headline this month. It stopped me dead in my tracks. Has it really gotten this bad? Like smartphones, stress seems to…Technology9 min readTechnology9 min read
PinnedSolve the Digital Adoption Gap with GoldilocksDespite the quickening pace of adoption of consumer technologies, enterprise technologies are merely inching along the technology maturity curve. Many well-known enterprise applications have yet to go ‘mainstream’ or achieve the levels of adoption experienced by consumer apps. In spite of this, enterprise solutions frequently overlook the end-user in favour…Digital Adoption9 min readDigital Adoption9 min read
PinnedManaging Stakeholders Using the SCARF Neuroscience ModelWhen you think of stakeholders, what comes to mind? If you answered ‘HIPPOs’ or ‘people who love acronyms’, you wouldn’t be entirely wrong! Stakeholders are usually senior-level people in organisations like function leaders, directors, and the C-Suite. Because they may be time-poor and less accessible, it can be easy to…Change7 min readChange7 min read
PinnedHuman Lag: What is it and how does it contribute to the Capacity Gap?What is Human Lag?Human Behavior9 min readHuman Behavior9 min read
PinnedDear Brain — Take A Break!Did you know that watching yourself while on a video call can actually increase the amount of processing your brain needs to do? Our brains detect dissonance when we see ourselves in the mirrored view and need to process the input. We have a limited cognitive load we can process…Neuroscience5 min readNeuroscience5 min read
Published inUX Planet·Feb 21Member-onlyA conversation with ChatGPT about its contribution to TechnostressIn my last blog, “The Human Cost of the Digital Revolution,” we delved into the growing phenomenon of technostress — identifying five emerging stressors that define the Digital Age: Overload, Insecurity, Invasion, Complexity, and Uncertainty. While stress is an adaptive response that enables us to react quickly to potential threats…UX10 min readUX10 min read
Sep 28, 2022Egosystems to EcosystemsMoving from ‘Me’ to ‘We’ Back in the heady ’90s, Wall Street’s Gordon Gecko character became the ultimate poster-boy for unbridled capitalism, spurring an influx of ambitious Gecko-wannabes into the investment world. In the 2010 sequel, Gecko wants to start over, but ultimately finds himself edging back into play —…Capitalism9 min readCapitalism9 min read
Aug 19, 2022The Capacity Challenge | Humans v TechnologyA Growing Infodemic In 2009, the New York Times reported on a study that found that the average American consumed around 34GB of data and information each day, representing an increase of 350% over nearly three decades. That’s the equivalent of consuming around 100,000 words every single day (about 2 books per day…Humanity7 min readHumanity7 min read
Mar 8, 2022The Productivity Paradox“You can see the computer age everywhere but in the productivity statistics” Nobel Laureate in Economics, Robert Solow (1987) For all of the headlines about technology’s ability to make us more productive, we seem to be working more hours — not less. And while we feel busier than ever, it’s…Productivity5 min readProductivity5 min read
Oct 20, 2021Hacked, Hooked or Harvested? Change is coming…I’ve been fascinated with how our relationship with technology is evolving over the past 20 years. By far the most intriguing aspect of this relationship is the power we willingly hand over to technology companies. …Technology4 min readTechnology4 min read